What is ITAM?
IT Asset Management (ITAM) is the structured process of tracking, managing and optimizing all your IT assets throughout their entire lifecycle. This includes everything from procurement and deployment to usage, maintenance and retirement of all resources that support your IT environment and business operations. These assets typically include hardware such as desktops and servers, software such as applications and licenses, and cloud services like SaaS and PaaS environments.
The goal of ITAM is to create a single source of truth for all IT assets within your organization. You maintain a complete and accurate inventory of your software, hardware and infrastructure. This allows your company to gain visibility into costs, usage, compliance status and risks. ITAM connects technical data with financial and contractual information. This allows IT, procurement, finance and security teams to make informed decisions, based on facts instead of assumptions.